How does traceability work?

Traceability starts at farm level, up to our factory doors. When a farmer sells cocoa, documentation is completed detailing the name of the farmer, the farmer code, location and volume sold. Every additional farmer selling in the same location is added to the documentation. Deliveries from different locations come together in central warehouses, always including the 
respective documentation lists.

When a container is loaded to be shipped to our warehouses, farmer documentation lists pertaining to the respective container are compiled into a traceability certificate. Once a container is approved by our quality departments, the traceability certificate is sent to Lindt & Sprüngli. This enables us to know exactly from where those beans are coming from.